EXAMINATION OF THE RELATIONSHIP BETWEEN PERCEIVED ORGANIZATIONAL SUPPORT AND ORGANIZATIONAL COMMITMENT IN NURSES

Abstract

This study aims to examine the relationship between perceived organizational support and organizational commitment among nurses. The study was conducted on 335 volunteer nurses working at four different foundation university hospitals in Istanbul between 25.12.2023 and 28.01.2024. Data for the study were collected through face-to-face interviews. A survey form consisting of three sections was created to collect the data. The first section included questions related to personal and professional characteristics, the second section utilized the ""Perceived Organizational Support Scale"" validated by Türe and Yıldırım in 2018 for nurses, and the third section used the ""Organizational Commitment Scale"" adapted into Turkish by Han, Dağlı, and Elçiçek in 2018. According to the findings, participants with 16+ years of professional experience had significantly higher perceptions of organizational support and normative commitments compared to participants with 11-15 years of experience. Regarding their work units, participants working in the emergency department had significantly higher continuance commitment scores than those working in the operating room. There were moderate to low-level positive significant relationships found between perceived organizational support scores and emotional commitment, continuance commitment, normative commitment, and total scores of the organizational commitment scale. The sub-dimensions of organizational commitment, namely emotional commitment, continuance commitment, and normative commitment, accounted for 47% of the variance in perceived organizational support. Continuance commitment and normative commitment positively predicted perceived organizational support. The study shows that as perceived organizational support increases, organizational commitment also increases. In the labor-intensive healthcare sector, creating a work environment that enhances job satisfaction, happiness, and performance is crucial for nurses who play a significant role in delivering quality services.